👜 Return & Exchange Policy

✅ Eligibility for Returns

• Items can be returned or exchanged within 7 days of delivery.

• Handbags must be unused, undamaged, and in original packaging with tags.

• Sale items and personalized/custom pieces are non-returnable.

🔁 Exchange Policy

• Exchanges are allowed for:

  • Wrong item received

  • Damaged or defective product

• Exchange requests must be made within 48 hours of receiving the order.

❌ Non-Returnable Items

• Used, scratched, or stained handbags

• Products without original packaging

• Discounted/sale items

💵 Refunds

• Refunds are issued via store credit or original payment method once the item is inspected.

• Shipping charges are non-refundable.

🚚 How to Return

1. Email us at (ts.trendyshop@gmail.com)

    or WhatsApp us with your order number and reason.

2. Include clear photos if the item is damaged or incorrect.

3. We will guide you on return shipping or pickup (if available in your area).