🔁 Return & Refund Policy
We want you to shop with confidence 😊 If you are not fully satisfied with your purchase, we’re here to help.
📦 Return Eligibility
You can request a return if:
- The item is damaged or defective 🛑
- You received the wrong product 📦
- The return request is made within 7–14 days of delivery ⏱️
- The item is unused, unworn, and in original packaging 🏷️
🚫 Non-Returnable Items
We do not accept returns for:
- ❌ Used or washed products
- ❌ Items without original packaging
- ❌ Sale or clearance items (if mentioned)
- ❌ Personal care or hygiene products
🔄 Return Process
To start a return:
- 📧 Contact our support team with order details
- 📸 Share clear photos/videos of the issue (if damaged/wrong item)
- ✅ Wait for approval from our team
- 📦 Ship the item back to the provided address
💰 Refund Policy
- Once your return is approved and received, we will inspect it 🔍
- Refunds are processed within 5–10 business days 💳
- Refunds will be issued to your original payment method
- Shipping charges are non-refundable 🚚
🔁 Exchange Policy
- We offer exchanges for size or defective items (subject to availability) 🔄
- If the item is out of stock, a refund will be issued instead 💰
📍 Important Notes
- Customers are responsible for return shipping costs unless the item is wrong or defective 📦
- We recommend using a trackable shipping service 📍
- We are not responsible for lost return shipments 🚫
📞 Contact Us
If you have any questions about returns or refunds, feel free to contact us anytime 📧
We’re always here to help ❤️